FREE Reading Comprehension Practice Problems for CAT

Tips on how to approach CAT Reading Comprehension passages
  • Don’t get into the minor details of the passage; just focus on what each paragraph has to say
  • As you read, create a map of the passage; you must remember what thing is located where in the passage
  • Once you read the question, come back to the part of the passage that is likely to have the answer
  • Compare the options and eliminate the incorrect choices based on the evidence that you see in the passage
  • Choose the answer once you are convinced of the right choice

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Reading Comprehension Practice Passage

In an attempt to improve the overall performance of clerical workers, many companies have introduced computerized performance monitoring and control systems that record and report a worker’s computer-driven activities. However, at least one study has shown that such monitoring may not be having the desired effect. In the study, researchers asked monitored clerical workers and their supervisors how assessments of productivity affected supervisors’ ratings of workers’ performance. In contrast to unmonitored workers doing the same work, who without exception identified the most important element in their jobs as customer service, the monitored workers and their supervisors all responded that productivity was the critical factor in assigning ratings. This finding suggested that there should have been a strong correlation between a monitored worker’s productivity and the overall rating the worker received. However, measures of the relationship between overall rating and individual elements of performance clearly supported the conclusion that supervisors gave considerable weight to criteria such as attendance, accuracy, and indications of customer satisfaction.

It is possible that productivity may be a “hygiene factor,” that is, if it is too low, it will hurt the overall rating. But the evidence suggests that beyond the point at which productivity becomes “good enough,” higher productivity per se is unlikely to improve a rating.

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Question: According to the passage, before the final results of the study were known, which of the following seemed likely?

That workers with the highest productivity would also be the most accurate
That workers who initially achieved high productivity ratings would continue to do so consistently
That the highest performance ratings would be achieved by workers with the highest productivity
That the most productive workers would be those whose supervisors claimed to value productivity
That supervisors who claimed to value productivity would place equal value on customer satisfaction

Question: It can be inferred that the author of the passage discusses “unmonitored workers” primarily in order to

compare the ratings of these workers with the ratings of monitored workers
provide an example of a case in which monitoring might be effective
provide evidence of an inappropriate use of CPMCS
emphasize the effect that CPMCS may have on workers’ perceptions of their jobs
illustrate the effect that CPMCS may have on workers’ ratings

Question: Which of the following, if true, would most clearly have supported the conclusion referred to in lines 19-21?

Ratings of productivity correlated highly with ratings of both accuracy and attendance.
Electronic monitoring greatly increased productivity.
Most supervisors based overall ratings of performance on measures of productivity alone.
Overall ratings of performance correlated more highly with measures of productivity than the researchers expected.
Overall ratings of performance correlated more highly with measures of accuracy than with measures of productivity.

Question: According to the passage, a “hygiene factor” is an aspect of a worker’s performance that

has no effect on the rating of a worker’s performance
is so basic to performance that it is assumed to be adequate for all workers
is given less importance than it deserves in rating a worker’s performance
is not likely to affect a worker’s rating unless it is judged to be inadequate
is important primarily because of the effect it has on a worker’s rating

Question: The primary purpose of the passage is to

explain the need for the introduction of an innovative strategy
discuss a study of the use of a particular method
recommend a course of action
resolved a difference of opinion
suggest an alternative approach

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